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Knowledgebase
You are here: Portal Home > Knowledgebase > Email Issues > Email receiving issues
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
A sender has received a bounced messageThere are many reasons why a sender may receive a bounced back message from you. In the...
Views: 2214
An email has been delayedDelivery of email messages may delay because of temporary server problems or network issues. Such...
Views: 1538
An email has not been receivedIf you have not received a certain email you can follow these steps:1. Make sure the sender has...
Views: 6207
Cannot receive email using EudoraIf you are not able to receive emails in Eudora, you can do the following:1. Make sure...
Views: 5628
Cannot receive email using your webmail interfaceThere are several common reasons for being unable to receive emails when using a webmail client....
Views: 2380
Cannot receive emails using Mozilla ThunderbirdIf you are not able to receive emails in Mozilla Thunderbird, you can do the following:1. Make...
Views: 16263
Cannot receive emails using Outlook / Outlook ExpressThere are several common reasons for not being able to receive emails through Outlook (Express)....
Views: 69024
Cannot see IMAP foldersIn order to resolve this issue first try to subscribe to them. Most email clients have an option...
Views: 2068
Email is downloading slowUsually this issue is caused by slow Internet connection and / or huge emails. To resolve this:1....
Views: 1311
Formmail RedirectIf you are using FormMail in a web form, you might wonder how to redirect the visitor to a custom...
Views: 3328
My MX records point to a local server and I cannot receive mails sent from my siteThis issue is caused by the fact that your domain is listed in /etc/localdomains and mails are...
Views: 1080
My POP3/IMAP server is refusing my connection attemptsThe standard server ports used for POP3 and IMAP connection are port 110 and port 143...
Views: 41504
Senders receive bounced-back messages saying my mailbox is fullThis issue is caused by the fact that your account's mail quota has been exceeded. To solve this...
Views: 2747
The recipient did not receive my email and I did not receive it bounced backThis usually means that the email was caught by a spam filter on the recipient’s mail...
Views: 1739
What to do if you receive an error: 'Outlook reports: Sending and receiving reported error (0x800CCC65)'If you receive the following error in your Outlook application:Outlook reports: Sending and...
Views: 3349
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