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You are here: Portal Home > Knowledgebase > FTP Issues > FTP is not working properly > FTP error: 'Impossible to connect to the server'

FTP error: 'Impossible to connect to the server'

The most probable reason for getting this error:

Impossible to connect to the server

when trying to log in to an FTP account is a missing home folder for the FTP account.

The solution is very simple - you have to recreate the home folder for the FTP account. Then you should be able to log in without any problems.



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