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Computer Co-op, CornerNET Internet Gateway, and PJR Solutions
is owned by PJR Sales & Service.
Quality products and
online services since 1991. We can be your |
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Hosting @ $5.95 Domains @ $16.98 |
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Knowledgebase
You are here: Portal Home > Knowledgebase > Sales- General Questions > Pre-Sales Questions > How do you handle customer support?
How do you handle customer support?
Our preferred method is by using a web-based support desk where support tickets can be tracked, time stamped and logged. That way we can generate performance reports to make sure we're doing what we promise-- answering your support tickets in four hours or less! To keep our web hosting at such a reasonable price, we don't have a 24-hour call center. |
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